About Us
Mears Living works with Local Authority clients, investors and private landlords, to provide affordable homes to a range of renters and shared owners across the UK.
We are part of the Housing Management division of Mears Group PLC, a leading service provider to the housing sector.
Mears Living currently employs just under 140 members of staff and manages around 6,000 homes on behalf of 50 Local Authority partners across the country from Edinburgh to the South West.
Our business focuses on four key areas of activity:
Affordable Housing
Increasing the supply of affordable housing through S106, providing shared ownership and affordable rental homes.
Homeless Provision
Provision of accommodation and management services to prevent and alleviate homelessness.
Private Rented Homes
Provision of good quality accommodation for keyworkers, students as well as individuals and families looking for good quality, value for money accommodation.
Housing with Care
Creation of bespoke housing developments with specialist care services, provided by either the Mears Group or other specialist organisations, for the elderly and those with physical or learning disabilities.
Customer Focus
We aim to put our customers at the heart of everything we do and to make a positive difference to the people and communities we serve.
This means providing:
- Safe homes in good repair
- Affordable rents
- Excellent customer service
- Support for our tenants to maintain their tenancy and improve their quality of life
Mission, Values and Ethos
Everything we do is underpinned by our Mission and Values.
Our Mission is:
To provide sustainable and affordable temporary and permanent housing solutions for people in housing need and the communities where they live.
We value:
- Outstanding customer service
- Exceptional service delivery
- Partnership Working
- Ambition for growth
- Ability to adapt
We foster a customer focused culture by encouraging every employee to adopt the ethos:
“My customer, my responsibility.”